Privacy Policy

BWSC does not collect “cookies.” BWSC does collect data about each visitor to its website including: how the visitor came to the site, the number of visitors to the site, number of pages visited, and how long a visitor remains on a page. 

Visitors to BWSC’s website have the option of paying water and sewer bills online by clicking on “Paymentus” and entering their account number and access number as it appears on the bill. By clicking on this link, visitors leave BWSC's website and are directed to the Paymentus site. Paymentus is a secure service used by BWSC to process online payments. Information regarding the types of personal information collected by Paymentus, how it is used and how it is safeguarded may be obtained by clicking on the Paymentus Privacy Policy on its website. BWSC's online payment service uses several methods to secure and encrypt the information as supported by the user’s browser.

Third parties are not authorized by BWSC to use your personal information in any other way. BWSC will not sell, transfer or assign personal information used on the website to any other third party.

While BWSC attempts to protect your privacy to the maximum extent possible, your account number and access number are required to log on to these services; however, please note that this is not part of a secure connection. BWSC does utilize a secure service for its online payment transactions.

BWSC does not encrypt incoming email. Therefore, BWSC recommends that you should not send any information that you consider highly sensitive through this website. The information you voluntarily submit will be disclosed to appropriate BWSC personnel only for the purposes of addressing your concerns or answering your questions submitted through the website.  Any emails submitted to BWSC are public records and may be subject to disclosure.
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BWSC will only release your personal information if required to do so by law, or by search warrant, subpoena or court order. BWSC is also subject to M.G.L. c. 66 sec.10, the Public Records Law. More detailed information concerning this law can be found at the Secretary of State’s website.

BWSC provides links to external websites for informational purposes only and will not accept liability from any party for any decisions or actions taken or proposed to be taken by any party relating to the information contained in the linked sites. The linked sites are not under the control of, maintained, or operated by BWSC. BWSC is not responsible for the contents of any linked site or any link contained in a linked site or any changes or updates to such sites. The inclusion of any links on BWSC's website does not constitute an endorsement or support for the web page or site, its organization, products, services or information; and no representation is made concerning such web page as to its content or suitability.

BWSC takes reasonable precautions to safeguard your personal information. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification or misuse. Any unauthorized attempt to access this information is strictly prohibited as provided under applicable law and regulation.

BWSC reserves the right to change this policy at BWSC's discretion. BWSC will post any new policy or changes in the terms of the current policy here.